Frequently Asked Questions

Find answers to all your product related queries

This is an INR card, which can be used globally, including in India.

Your INR is converted to other currencies when you use your card. Our card works in over 150 countries.

Zero. At the time of settlement, you will only be charged the the prevalent VISA exchange rate.

The VISA exchange rate is the Forex rate charge by the VISA treasury. This is very close to IBRs (inter-bank rates),or the rate at which banks exchange currency with one another. This is widely known as the lowest possibe exchange rate.

Yes. Your card is fully supported by our NiYO mobile banking app, through which you get real-time transaction notifications, transaction summaries, balance inquiries, custom account statements, safety features, an ATM locator, an up-to-date currency converter, the ability to transfer funds, and much more.

Your card is valid for 5 years.

Very secure. For enhanced security, your card comes with an emdedded CHIP making it impossible to clone. Also, you can use your mobile application to lock and unlock your card at anytime. We also offer channel-wise locking for online purchasing security, and the ability to change your ATM PIN whenever you need to. If your card is stolen, you can use your application to completely block the card, as well.

Currently there are no joining fees for the card.

The Global Card is currently available only via invitation. You can register through our website (www.goniyo.com) and we will get back to you.

No. The card can be obtained both in an individual capacity and through your corporate.

We can only issue cards to Indian Citizens holding a valid Aadhaar, PAN card & Indian passport holder.

No. Minors cannot currently get their own card. However, with our upcoming supplementary card, you will be able to give minors limited access to your Global Card account

Anywhere in the world where VISA cards are accepted.

Yes, the card can be used to make purchases online.

Yes, the card can be used at all VISA-compatible POS machines.

Yes, the card can be used to withdraw cash at all ATMs that accept VISA cards.

For Domestic ATMs (within India)

  • All Transactions will remain free
  • All Balance Inquiries will remain free

For International ATM Withdrawals (outside India)

  • The FIRST Withdrawal will be free
  • From the second Withdrawal and onwards, a fee of Rs.100/- plus GST will be charged

For International ATM Balance Inquiries (outside India)

  • The FIRST Balance Inquiry will be free
  • From the second Balance Inquiry and onwards, a fee of Rs.50/- plus GST will be charged

First time users have to transfer using their bank’s website

  1. Login to respective bank’s portal
  2. Add beneficiary details, your account number and IFSC code
  3. Transfer using NEFT/IMPS

Subsequently, users can also use there mobile banking to transfer money to their Niyo Accounts

Yes, there are credit and spending limits on the card. All of these are available on the mobile app and in your welcome kit. 

DCB Niyo Global Card

 

Loading/ Spending Limits on the Card
CategoryPer TxnPer dayPer MonthPer Year
Inward / TopupINR 10,00,000INR 10,00,000INR 10,00,000INR 25,00,000
ATM- DomesticINR 50,000INR 50,000INR 1,00,000INR 5,00,000
ATM- International*INR 1,00,000INR 1,00,000INR 2,00,000INR 5,00,000
Purchase- DomesticINR 2,00,000INR 2,00,000INR 10,00,000INR 25,00,000
Purchase- InternationalINR 4,99,000INR 7,50,000INR 10,00,000INR 25,00,000
Fund TransferINR 2,00,000INR 5,00,000As per BalanceAs per Balance
     
* ATM withdrawal limit for UAE is INR 50,000 (Daily), INR 1,00,000 (Daily) and INR 2,00,000 (Yearly)

Yes, there are spending limits on the card. All of these are available on the mobile app and in your welcome kit. 

For both DCB Rupay (combined for primary & family cards) & YBL MasterCard

Category
Per
transaction
limit
Daily transaction
limit
Monthly transaction
limit
Yearly transaction
limit
No of transactions
per day
Inward / Topup₹ 1,00,000₹ 1,00,000₹ 1,00,000₹ 6,00,000No limit
ATM₹ 10,000₹ 30,000₹ 50,000₹ 6,00,00010
Purchase₹ 20,000₹ 20,000₹ 50,000₹ 6,00,00015 (combined POS/Ecom)
Fund Transfer Out₹ 30,000₹ 30,000₹ 50,000₹ 6,00,00010
P2PNANA₹ 10,000NANo limit
Maximum allowable account balance at any point = ₹1,00,000

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